Our Services

Explore our comprehensive technology services designed to strengthen infrastructure, enhance security, and drive digital transformation.

Technology Services That Power Business Growth

We deliver end-to-end integrated services to provide complete high-tech solutions, backed by a comprehensive suite of business enabling services to simplify processes and reduce costs.

Our team of engineers and technical experts lead the complete project lifecycle from consultancy, solution architecture and design to implementation, operation and management. In addition, we reinforce each partner’s unique business by providing them with a premier supply chain, technical support, educational and professional services.

From Assessment to Deployment

Comprehensive infrastructure services covering auditing, architecture design, and structured implementation.

Auditing & Assessment

Partnering with DELL Technologies and VMware, we offer a complete line of auditing and assessment services:

  • Backup/Recovery Infrastructure
  • Data Center Infrastructure
  • Business Continuity and Data Protection.
  • Cyber Security
  • VMware

Consulting & Solutions Design

Our team of experts will help you advance your business through designing Data Centers that achieve:

  • Operational efficiency
    Scalability
  • Reduced energy consumption
  • Optimized energy efficiency
  • Cost savings

Deployment Services

This service offering covers the racking, installation, implementation, configuration and data migration services to support additional hosts and file systems for data migration tiered storage.

  • Basic Deployment: Hardware installation – business hours
  • ProDeploy: Remote project management, onsite hardware installation and 24×7 remote configuration
  • ProDeploy Plus: Remote project management, onsite hardware installation, 24×7 remote configuration and data migration

Maintenance & Support

Personalized proactive systems maintenance designed to improve assets’ performance and health. We offer mission critical support for monitoring and faster resolution of issues. VAS experts and tools can help you avoid problems associated with incompatible hardware, software, BIOS and firmware versions.

We will perform the analysis for you, and we will be working with your Technology Service Manager throughout the entire process, from data collection to delivery. we will be working.

Managed Services

Faster deployment with less effort and more control.

Designated Support Engineer (Onsite)
The Onsite DSE is assigned to support one customer at a time and serves as a dedicated single point of contact for a specific product line. Onsite DSEs are highly experienced, senior-level technical staff who reside at the customer’s location and provide reactive technical support, proactive product line assistance, and the management of these activities.
Technical Service Manager
A custom service offering related to the Core and Emerging Technology product lines. This service offering provides a local resource, available 24/7, who facilitates proactive support and provides centralized support account management for the entire DELL EMC environment. The Technical Service Manager (TAM) regularly engages IT staff via communications, reviews, and reporting on support issues. The TAM will also document and oversee the customer’s DELL EMC environment.
Designated Support Engineer (Remote)
The Remote DSE is a designated single point of contact for a specific product line, performing all DSE’s functions remotely. We deliver different Remote DSE options depending on customer’s requirements.
Operational Residency Engineer
Providing the customer with a resident administrator, responsible for maintaining and performing daily operational tasks – serving as the functional steady-state resource who ensures the environment is running efficiently, and proactively watches for any preventative maintenance that could be required.